Having problems with your service provider?

Having problems with your service provider? Welcome to the world. It happens not only in Malaysia just as this incident shows.

"An incredible audio recording from CNBC shows an AOL customer trying to cancel his account, but a phone rep won't let him do it. What customer Vincent Ferrari got when he tried to cancel his account was a lot of frustration.

It took him 15 minutes waiting on the phone just to reach a real, live person.

And, what happened next was recorded by Ferrari on audio and lasted about
four minutes:"